The computer installed updates overnight and now won't start: the loading circle keeps spinning, a blue screen appears or it loops through automatic repair. Here's why it happens and how to get Windows back without losing your files.
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Windows 11 makes unusual demands on a computer: a TPM 2.0 module, Secure Boot and a list of supported processors. Here's what they mean in plain language and what to do if your computer "doesn't qualify".
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Windows 10 no longer gets regular security updates, yet Windows 11 still raises questions. Here's how the two systems differ in practice, who should switch and how to do it safely.
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An "Activate Windows" watermark in the corner, a licence lost after a repair, keys for a couple of lari online — here's what kinds of Windows licence exist and how to get legal, stable activation.
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A Windows "build" from a torrent or a cracked copy of Office looks free, but it often costs more than a licence. Here's what threats hide in pirated software and how to get rid of them.
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Has the "Working on updates, don't turn off your computer" screen been up for hours? Here's why Windows updates get stuck, how long to wait and why forcing a shutdown can make things worse.
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"Install error" with a cryptic code is a common sight. Here's where Windows Update errors come from, why you shouldn't ignore them and how to get regular security fixes flowing to your system again.
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The computer starts, you enter your password — and then there's just a black screen and a mouse pointer. Here are the main causes of a black screen in Windows, how to tell a system fault from a hardware one and why it pays not to rush into reinstalling.
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The computer shows "Preparing Automatic Repair" again and again, then "Your PC did not start correctly". Here's why Windows gets stuck in a repair loop and how to get the system back without losing files.
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After start-up the desktop is empty, your documents are gone and a message says "You've been signed in with a temporary profile". Don't panic: your files are usually still there. Here's why it happens and how to get your usual profile back.
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Anyone can forget their computer password — especially after years of signing in with a fingerprint or PIN. Here are the legitimate ways to regain access to Windows, the role of the Microsoft account and BitLocker, and why you shouldn't rush to reset.
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When you set up Windows, it insists that you sign in with a Microsoft account. Here's what that gives you, what you risk with each option and how to choose a convenient and secure way to sign in.
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The blue "BitLocker recovery" screen demanding a 48-digit key frightens a lot of people. Here's why BitLocker suddenly asks for the key, where to look for it and why nobody can get your data back without it.
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The drive C bar has turned red, Windows is slow and updates won't install. Here's what really takes up space on the system drive, what you can delete and what you can't, and when it's time for a bigger drive.
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After switching on, the computer takes several more minutes to "come round", and there's a dozen icons in the tray. Here's how startup items affect Windows speed, which programs you really need at start-up and when the problem is the hardware, not the software.
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The taskbar keeps disappearing and reappearing, folders close by themselves and File Explorer is "not responding" when you open files. Here's why Windows Explorer crashes and how to find the culprit without reinstalling the system.
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You press Start and nothing happens; search can't even find programs you've installed. Here's why the Start menu breaks in Windows 10 and 11 and how to bring it back to life while keeping your programs and data.
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In Tbilisi a single computer often needs three languages: Georgian, Russian and English. Here are the different Georgian layouts, how to switch between them comfortably and why a layout sometimes "disappears".
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You open a document and instead of Georgian text there are squares, question marks or a jumble of Latin letters. Here's where Georgian font and encoding problems come from and how to fix them without retyping your documents.
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Windows can find drivers on its own, but sometimes it installs unsuitable versions that make the sound disappear, the screen flicker or Wi-Fi drop out. Here's how automatic driver installation works and why "driver packs" are a bad idea.
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Many people still believe a computer without paid antivirus is defenceless. Here's what the built-in Windows Defender can do, where its limits are and what actually matters more for security than any antivirus.
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When Windows runs badly there are two routes: the built-in system reset or a full reinstall from scratch. Here's how they differ, what's kept in each case and how to choose the option that will actually solve the problem.
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The old computer still works, but Windows 10 no longer gets regular updates and Windows 11 "isn't supported". Here's whether it makes sense to put the new system on old hardware and what gives the best result for sensible money.
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Home, Pro, Enterprise, LTSC — there are lots of Windows editions, and it isn't always clear what you're paying for. Here are the real differences, which features actually matter and which edition to choose for home and business.
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