A provider's installer usually does the bare minimum: brings in the cable, plugs in the router and checks that a website opens on one device. After that, you're on your own. Then it turns out the TV can't see the network, the printer won't print from the laptop, Wi-Fi speed is half of what you pay for, and every power cut takes the internet down for the day. We finish the job properly, so the internet works on every device at the speed you're paying for.
Why internet setup is more than plugging in a cable
A modern home contains dozens of networked devices: computers, phones, TVs, set-top boxes, cameras, air conditioners and smart speakers. Each connects in its own way, and wrong network settings on any of them cause errors, address conflicts and slow performance. Offices add shared folders, network printers, tills and security requirements to the mix.
Choosing a plan and technology is a topic of its own. Different parts of Tbilisi have fibre (GPON), cable networks, fixed wireless and 4G/5G mobile internet. We'll help you understand which options are genuinely available at your address and which suits your needs best — not just whichever has the loudest advertising.
What we configure
- the provider connection: PPPoE, IPoE, static IP and IPTV;
- internet on computers and laptops, including DNS and network adapter problems;
- Smart TVs, set-top boxes, game consoles and media players;
- 4G/5G mobile routers for country houses and temporary offices;
- a backup line that switches to mobile internet automatically if the main one fails;
- shared printers and folders on your home or office network;
- security: protected Wi-Fi, parental controls and website filtering.
How it works
- Line check. We measure speed and latency over cable straight from the provider to see whether the connection matches your plan.
- Router configuration for your connection type and the size of your space.
- Connecting devices. We set up each device and fix any network adapter or driver errors.
- Local network. Shared access to printers, files and media libraries.
- Redundancy on request: a UPS for the router and a mobile backup line.
- Final measurements and a short guide on what to do if problems arise.
If the wired speed is below your plan, we'll prepare a clear description of the problem with measurements for your provider, which speeds up getting it resolved by their support team.
Backup internet — when you need it
For people who work from home, shops with online tills and offices, even an hour offline means real losses. A router with backup support switches to mobile internet automatically when the main line drops and switches back once it returns. Combined with a small UPS, it keeps you connected even during power cuts, which are not unusual in parts of Tbilisi and the suburbs.
Guide prices
| Service | Price |
|---|---|
| Internet setup with a home visit | from 40 ₾ |
| Connecting a Smart TV, set-top box or console | from 15 ₾ per device |
| 4G/5G router setup | from 40 ₾ |
| Backup line with automatic failover | from 60 ₾ |
| Shared printer and folder access | from 30 ₾ |
Why choose us
- we know the specifics of every Tbilisi provider;
- we set up all your devices, not just the router;
- speed measured over cable and Wi-Fi;
- 24/7 visits across Tbilisi and the suburbs;
- a warranty on the work.
