Modern viruses rarely announce themselves. They don't flash skulls on screen; they quietly get on with the job — stealing banking and social media passwords, using your computer to mine cryptocurrency, sending spam, showing ads or encrypting files for ransom. Many people have no idea their computer is infected for months, until they notice money leaving their account or a hacked profile.
Why antivirus doesn't always cope
Even an installed antivirus can't guarantee complete protection. New threats appear every day, and some are designed specifically to disable security software or disguise themselves as system processes. Free "cleaners" pushed by pop-up windows are often malware themselves. And trying to remove an infection by hand without experience can damage Windows or leave hidden components that reinfect the system after a restart.
Professional removal is more than pressing "Scan". A technician uses several independent tools, checks the system from a boot drive where the malware can't defend itself, and manually inspects startup entries, scheduled tasks and browser extensions.
Signs of infection
- ads and pop-ups appearing on sites that never had them;
- your browser's home page or search engine has changed;
- the computer has slowed down and the fans roar with no load;
- the antivirus has switched off and won't start;
- friends receive strange messages from you;
- files won't open and have an odd extension;
- unfamiliar programs and icons have appeared.
How we remove viruses
- Assessment. We review the symptoms and, if ransomware is suspected, disconnect the computer from the network immediately so it can't spread.
- Backup. We save important files before treatment in case any of them turn out to be damaged.
- Scanning in a safe environment. We check the drive from a boot device with several antivirus engines.
- Manual analysis. We inspect startup items, services, the task scheduler, browser extensions, the hosts file and proxy settings.
- Removal and repair. We remove the threats and restore damaged system files and browser settings.
- Protection. We install Windows updates and a reliable antivirus, configure the firewall and advise on changing passwords.
If your files have been encrypted, don't pay the criminals — payment doesn't guarantee decryption. Contact us: free decryptors exist for some ransomware families, and sometimes files can be recovered from shadow copies.
For offices and businesses
On an office network, one infected computer quickly spreads the problem to the others and to shared folders. We check every workstation, the server and network storage, and set up centralised antivirus and backups so that an attack can't bring the business to a halt.
Guide prices
| Service | Price |
|---|---|
| Virus and adware removal | from 40 ₾ |
| Hidden miner removal | from 40 ₾ |
| Clean-up + antivirus installation | from 60 ₾ |
| Ransomware incident help | from 80 ₾ |
| Windows reinstall after severe infection | from 50 ₾ |
Why choose us
- your files and settings are preserved;
- several antivirus engines plus manual checks;
- we close the security holes so it doesn't happen again;
- home and office call-outs across Tbilisi 24/7;
- a guarantee that the system is clean after treatment.
